MedsOnway has tie-ups with FDA (Food and Drug Association) registered pharmacies, which mandate a valid prescription to process any order for Prescribed medicines.
However you can also place the order for OTC (Over the Counter) medicines which do not require any prescription.
In case if you are not sure whether the medicine you are ordering is prescribed or not, we request you to tick the checkbox “My medicines do not require prescription” which you will encounter as you proceed with your order. Once you place the order, our pharmacists will immediately revert back to you if any prescription is required for the order.
We deliver branded Ayurvedic products like Baidyanath/Zandu/Himalaya/Dabur. We are yet to start homeopathic medicines. Please note that ayurvedic medicines being non-prescribed, discounts are subject to variation. In any such case, you will be pre-informed about the same.
We deliver medicines only with an authentic bill with batch numbers and expiry dates from our partner pharmacy with your order. The bill will have all details from licence no to Sales tax no of the pharmacy which ensure only genuine medicines reach you.
Generic drugs are options that allow greater access to healthcare. They are the same as those brand name drugs in dosage form, safety, strength, route of administration, quality, performance characteristics and intended use. You can always consult your doctor and opt for a substitute medicine.
Recurring orders are standing orders for medicines that you require on a regular basis. Once you put in a recurring order we will deliver it every month / week as per your schedule which can be set by you in the APP. You need not upload the prescription or place another order again. We will inform you as per your schedule and deliver it accordingly.
We will ensure that we make all your medicines available. In case the medicines are not available in the market, we check with the respective company of that particular medicine for the availability. Once we get a confirmation from the company regarding the unavailability, you will be informed immediately so that you can consult your doctor regarding a substitute.
You require a valid prescription for your order. Once you upload the prescription in the APP, it can be reused for further orders in case of regular medicines, provided it is still valid for the time duration mentioned by the doctor.